Service Commitments (The details are subject to contract.)
365 days, 24 hours exclusive hotline; 40 maintenance experts nationwide respond to your needs.
Production Technology Planning
Equipment Layout Design
Customized Product Design
Production Line Update
Are you worried that the purchased equipment will not be unsuitable for your required products? We will choose the right equipment based on your purchase needs;
——Provide individual machine’s selection solutions;
——Provide professional plant planning;
——Design production process configuration plan in advance.
During the warranty period, we will repair and replace the parts free of charge because of the quality of equipment; if the equipment is damaged due to user’s improper operation or poor conditions in the site, the parts cost, mailing fee and travel expenses will be charged. We will provide tracking maintenance service after the warranty period before the equipment is scrapped. Parts and labor costs will be charged at cost price.
Improve response speed to minimize downtime and save losses;
——With 24-hour telephone service, our engineers can solve 80% problems by telephone;
——40 engineers nationwide service, matching the nearest service according to the customer's location, go to the customer site in the first time.
35 warehouses spread all over the country and 13 parts centers overseas, we can provide fast parts delivery to reduce customer’s waiting time and improve the volume of production
——About 2,000 different spare parts in the Spare parts warehouses, with a total value of more than 3 million;
——Key spare parts are produced or imported by Rentian, and some spare parts for equipment produced in 2000 are still be available.
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